Subscription and Cancellation Policies

Subscription Information & Policies

At Clique Kits we want our customers to be completely satisfied with their subscriptions so please take a moment to read our policies and procedures before you sign up. Clique Kits reserves the right to update the policies at any time. If policies are updated, we will e-mail our current subscribers of these changes.

 

General Information 

SUBSCRIPTION INFORMATION & PRICING

Sign Up
To sign up for a subscription, please visit our subscription page

New Subscribers

 

  • Clique Kits collects payments in the month prior to shipping kits.

 

  • The date you sign up is the date your payment will be deducted from your account each month.

 

  • The last day to sign up for a subscription is the last day of the month to receive the following months kits. Example: If you subscribe on May 15th, your re-occurring payment will be deducted on the 15th of each month and the payment applies to the following month kit.

 

  • There is sometimes a delay of longer than a month when we are completely full at the time you sign up. In this case, we will inform you of when you will receive your first kit. You will still only be obligated for 4 months and then may cancel without penalty.  
  • We will not start you with the kit released during the month you subscribe even if there are extra kits available and they have been listed for sale a la carte in the shop. If there are kits available for purchase, and you do subscribe, we will offer you a one time purchase (via invoice) at the subscriber price. But your first automatic monthly payment will still apply to the following month's kit.


Subscription Terms for Pre-Paid Subscriptions
Once your term is in the final month (6 month prepaid), you will be given an opportunity to subscribe at the same discounted monthly price you paid when you paid in advance, only you will be asked to either pre-pay again or set up a monthly autopayment before the end of the 6th month. There is no penalty if you cancel after your term has ended or after that term you may cancel with 30 day notice. (Please see Cancellation Policy below for more information.)

‚ÄčKit Pricing
Kit pricing below does not include shipping. We reserve the right to increase shipping to reflect actual shipping rates charged by the USPS. If we need to do so, we will usually only do so upon renewal of the subscription, and we will inform you by email of the change and the need to cancel the old subscription and start a new one.


New 2019 Main Kit Subscriptions

  • Single Kit Price (when available): $35.95

  • 4 month minimum commitment $31.95 ongoing monthly subscription

  • 6 month pre-paid or continuing after a pre-paid 6 month term $28.76 per kit.

 

SUBSCRIPTION CANCELLATION

Unfortunately we cannot allow subscribers to 'skip' a month. We do allow you to return kits and receive a refund within 30 days if you are dissatisfied with the contents. If your account becomes suspended while payment tries to clear, we will contact your to reactivate. If you do not respond within 10 days of the email, we will release your subscription and open it up to a new subscriber. Cancelling your automatic payment plan does not terminate your subscription automatically. 


How to cancel my subscription?
To cancel your subscription email Clique Kits at info@cliquekits.com  This email will serve as your written notice to cancel. As long as your term has ended there is no penalty.



Cancellation of auto-payment through PayPal

Canceling auto-payment through PayPal will not cancel the Clique Kits subscription until notice has been provided. If notice is not provided, the customer will continue to be responsible for payment, and will receive an invoice via email in order to provide an alternative form of payment.

LOYAL SUBSCRIBER PROGRAMS

When you are a continuous subscriber your terms will not change without notice. On or near your 1 year anniversary date of a continuous subscription, we will email you if your subscription is expiring giving you 30 days to renew it or until you inform us of your intentions- whichever comes first. While we may have to raise prices due to wholesale cost increases or raise shipping costs, your subscription will remain at the highest discount level of 20% off a la carte pricing.
SUB4LIFE subscribers are also given a cart level discount of 20% off storewide as long as they remain a subscriber.

The website also has a reward points program where you earn points for every purchase which may be redeemed for product.