Address all shipping, kit, and purchase concerns directly to firstname.lastname@example.org. We appreciate it if you do not go through PayPal until you have made an effort to contact us first. All emails will be responded to within 48 hours during the work week (Monday-Friday). Thank you!
- Shipping of monthly kits within the U.S. costs a flat rate of 10.00 and includes any store add on purchases up to a combined weight of 2 pounds.
- There is no tax charged unless shipping to the State of Hawaii and then tax is 4.5%.
- Kits shipping to Canada Shipping & Handling = $17.25
- Kits shipping everywhere else Shipping & Handling $24.00
Clique Kits does NOT provide tracking for international subscription boxes, which are sent International First Class. We can only provide the customs declaration number for tracking purposes. Therefore, shipping overseas is at your own risk. We usually do not have any problems with shipping but if we anticipate a problem shipping to your country we will discuss it with you.
Subscription Kits ship by the 10th of each month, unless there is a manufacturer product delay, then we would email you the notice and ship as soon as product arrived. Clique Kits reserves the right to substitute one or more items in a kit with an item of equal or greater value!
We do offer shipping upgrades and for International customers bi-monthly shipping with priority mail (6-10 days with tracking) Se the Subscription pages for details
We are a small business and ship purchases on a first come first served basis in the order they come in. If the order contains a pre-order, we will automatically hold the order until the pre-ordered item is in stock. If you would like to have in-stock items shipped right away, you must place separate orders (and shipping will be charged if the total order not including pre-ordered items does not meet the free shipping threshold). We will usually ship within 48 hours of receiving the order, except during sales and busy times when it may take up to a week. Please contact us if your order has not been updated to shipped after 7 days. We will honor refund requests for orders that cannot be fulfilled and shipped by the 8th day unless we have notified you in writing of a delay and have reached a mutual understanding. Your patience with us is very much appreciated!
Domestic Shipping (within the U.S.A.)
Domestic shipping rates for purchases from the Clique Kits Store are based on the size of the order until the limit for free shipping is reached. We can only ship up to a total weight of 2 pounds per kit box, or what fits in a USPS medium flat rate box for free with purchases or kit add ons. Above this threshold a surcharge may apply. We will notify you if this is the case and you will have the option to pay the surcharge by invoice or cancel the order or orders causing the overage.
Shipping rates are controlled by the United States Postal Service and are subject to change. Clique Kits will make every effort to continuously provide the lowest possible shipping rates! Your patronage and loyalty mean the world to us and we are always here to answer any questions you may have and to guarantee your satisfaction with our club.
Clique Kits ships worldwide! Kit subscribers should go through the International Subscribe buttons. We will make every effort to use the lowest rate possible. Please allow 4-6 weeks for delivery before contacting us. We try to ship on time or early to our international customers but are not responsible for postal service delays when shipping abroad. Buyer is responsible for any customs charges or taxes levied by their country.
Subscription Kits ship by the 10th of each month, unless there is a manufacturer product delay, then at we would email you the notice and ship as soon as product arrived.
Clique Kits will ship international orders within 7 business days by USPS First Class Mail, International. The majority of orders (weighing under 2 pounds) will cost approximately $6-24 and take 3-4 weeks to arrive.
Buyer is responsible for any customs charges or taxes levied by their country.
Tracking numbers for U.S shipments are provided upon request. We do necessarily routinely provide tracking information for kit shipments or orders unless requested. If you are a registered user of our website you can find mind most information about your order history in your account info including shipping status. Thank you for helping to keep our administrative costs low by waiting 6 weeks if outside the U.S. before requesting a refund for a lost package.
Free Domestic Shipping for purchases over $75. International shipping discount of 1/2 price shipping for purchases over $75.
Please email email@example.com with ANY and ALL questions about shipping of kits or orders from the clique kits web store.